Helpful Resources

• File a complaint directly with CMS
  • Submit feedback about your Medicare plan directly to Medicare.gov.

• Stop Medicare Fraud, Waste and Abuse
  • Learn how to identify, prevent and report Medicare fraud, waste or abuse.

• Office for Civil Rights
  • The OCR protects your health information privacy rights and right to nondiscrimination.

• The Office of the Medicare Ombudsman (OMO)
  • The Medicare Beneficiary Ombudsman helps you with Medicare-related complaints, grievances, and information requests.

• Best Available Evidence (BAE)
  • This is a CMS policy that allows for changes to cost-sharing for low-income beneficiaries when there is evidence that information from a beneficiary is not up-to-date or accurate.

• Krames Health Library
  • The Krames Health Library provides access to articles and fact sheets on health topics. Search health topics, such as cold or flu symptoms, dementia, and diabetes.

• HealthHub by WebMD Ignite
  • Trusted information to help you on your health journey. WebMD Ignite provides clinically reviewed health & wellness education, resources, and tools. Visit the HealthHub by WebMD Ignite website.